Refund Policy
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns/Refund(if applicable)
1. If the products no quality problem, we don’t accept return or refund
2. If the products were broken in transportation, we don’t accept return, because it’s the force majeure we can’t control, we can refund a little base on the actually case
3. If the products with any quality problem, we can full refund for the products with problems, but pls raised the problem within 7 days after you received the package. Pls destroy/smash the products with problem and take a video as refund proof, we don’t want to bad quality products into marketing. If you raise the problem later 7 days as you received the package, we can rejest the request. So pls check your prodcuts careful when you received the package.
4. Pls take a video when you open box to check the products as a proof
Pls note, all of problems should be raised within 7 days after packages delivered, otherwise, we can reject the request, because we don't know what happened during the long period.
Contact us via Chat or Email to start your return/refund.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns/Refund(if applicable)
1. If the products no quality problem, we don’t accept return or refund
2. If the products were broken in transportation, we don’t accept return, because it’s the force majeure we can’t control, we can refund a little base on the actually case
3. If the products with any quality problem, we can full refund for the products with problems, but pls raised the problem within 7 days after you received the package. Pls destroy/smash the products with problem and take a video as refund proof, we don’t want to bad quality products into marketing. If you raise the problem later 7 days as you received the package, we can rejest the request. So pls check your prodcuts careful when you received the package.
4. Pls take a video when you open box to check the products as a proof
Pls note, all of problems should be raised within 7 days after packages delivered, otherwise, we can reject the request, because we don't know what happened during the long period.
Contact us via Chat or Email to start your return/refund.